Description
About the Role
As the Head of Product, Credit Outcome at Tide, you will own the vertical's north star, setting the strategy and roadmap to grow % 1st Outcome, balancing margin, efficiency, and member experience.
Vision, Strategy, and Outcomes
- Own the vertical's north star: set the strategy and roadmap to grow % 1st Outcome, balancing margin, efficiency, and member experience.
- Place the big bets: prioritise across routing, human connection, integrations, and decisioning (e.g., pre-qualification), and be explicit about what we will not do.
- Regional focus: make sound trade-offs between markets, including scaling established markets and building new ones such as India.
Leadership and Team Growth
- Lead and grow product leaders: hire, coach, and develop Product Leads and Senior PMs, giving each a self-contained area of the business to own.
- Clear ownership: ensure one accountable PM/EM pair per workstream, with no ambiguity on who owns what.
- Operating rhythm: run planning, OKRs, and reviews that connect team work to vertical and company goals.
Partnership and Delivery
- Engineering partnership: work as a true pair with the Engineering Director on roadmap, capacity, and technical investment, including platform health.
- Cross-functional influence: align Design, Data, Risk & Compliance, Commercial, and Operations on priorities and launches.
- Data and experimentation: use funnel analytics and experiments to find friction, make decisions, and show impact in commercial terms.
- Applied AI: identify where automation and AI (e.g., lead scoring, agentic sales tooling) can raise conversion and efficiency.
What We Are Looking For
- Experience: 8+ years in product management, with 3+ years leading product managers or product leads.
- Commercial acumen: you tie product decisions to revenue, margin, and unit economics.
- Data-native: comfortable with funnel analytics, experimentation, and BI tools.
- Technical fluency: you can engage confidently with engineers on APIs, integrations, and data flows.
- Leader of leaders: you coach strong PMs, set a high bar, and create room for people to grow.
- Influence without authority: you align senior stakeholders across functions and regions.
- Nice to have: experience in lending, credit marketplaces, fintech, or regulated financial services; experience building products in multiple markets, ideally including India.
What You'll Get In Return
- Competitive Compensation - competitive salary and share options
- Time Off – Generous annual leave on top of bank holidays.
- Parental Leave – Paid maternity, paternity, and adoption leave to support your family journey.
- Sabbatical – Extended unpaid and paid leave options after completing milestone years with Tide.
- Health Insurance – Private family insurance with additional OPD coverage and top-up options.
- Life & Accident Cover – Comprehensive accidental and life insurance protection.
- Mental Wellbeing – Access to therapy sessions, courses, meditations, and workshops.
- Volunteering & Development Days – Paid days annually for volunteering or personal growth.
- Learning & Development – Annual budget for books, courses, coaching, and more.
- WOO (Work Outside the Office) – Work from abroad for up to 90 days annually.
- Home Office Setup – Contribution towards setting up your home office
- Laptop Ownership – Keep your old laptop and get a new one when it’s time for a replacement.
- Snacks & Meals – Office perks with snacks, coffee, tea, and lunch (location dependent).