Description
We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products.
Plaid is evolving into an AI-first company, and AI & Intelligent Tooling sits at the center of that transformation. Our mission is to establish the technical foundations, operating model, and internal platforms that embed AI deeply into Plaid’s coding tools, internal systems, and the entire software development lifecycle.
As a Staff Software Engineer on the Intelligent Tooling team, you will build and operate internal systems that directly impact how engineers across Plaid do their work, and own the technical direction for major parts of that surface. This is a hands-on role with significant ownership, where success is measured by real adoption, reliability, and improvements to developer experience.
You will work on AI-powered tooling, internal platforms, and developer workflows, collaborating closely with other engineers and cross-functional partners to ship durable, high-leverage systems.
Responsibilities:
- Design, build, and operate internal tools and services used by Plaid’s engineers.
- Integrate AI-powered tools and workflows into core engineering processes.
- Improve reliability, usability, and performance of existing internal platforms.
- Own systems end-to-end, including production support and iterative improvement.
- Collaborate with teammates and stakeholders to deliver practical, high-impact solutions.
- Set technical direction for major areas of the Intelligent Tooling surface and mentor other engineers
Qualifications:
Must-haves:
- 8+ years of professional software engineering experience
- Experience building developer tooling, internal platforms, or infrastructure
- Exposure to developing AI systems, automation, or agentic workflows, and hands-on experience using AI-powered developer tools.
- Strong problem-solving and collaboration skills, with a track record of setting technical direction and leading through influence.
- Strong interest and excitement in leveraging AI to meaningfully improve developer productivity and engineering velocity for a broader engineering organization.
Nice-to-haves:
- Familiarity with CI/CD, cloud infrastructure, or observability tooling.
Benefits:
Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k).
Equal Opportunity Employer:
Plaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics.