Senior Product Designer

As a Senior Product Designer, you will lead the design of innovative, user-centered products that align with business strategy and deliver exceptional experiences.

You will influence product direction, mentor designers, and advocate for design excellence across the organization.

Your work will shape global cinema software solutions, combining creativity, strategy, and craftsmanship.

Responsibilities

Strategic:

• Work with the product and design team to strategise, create and deliver best-in-class guest-facing products by understanding the Vista, client business, and user needs
• Present design concepts to stakeholders, executives, and external partners, managing expectations and negotiating trade-offs
• Define success criteria and performance metrics for design initiatives (e.g., usability scores, adoption rates)
• Align design decisions with business objectives, user needs, and market trends
• Champion user-centered design principles across teams and stakeholders
• Flag design risks; suggest mitigations within the project

Design and Execution:

• Decisions are informed based on alignment with Vista OKRs, deep knowledge of what clients want and why, through active engagement, understanding competitors and where the market will be tomorrow
• Ensure we have data about how our products are being used and review it regularly
• Drive end-to-end design processes: research and discovery, ideation, workshops, interaction design, and visual design
• Create detailed wireframes, prototypes, and interaction flows to communicate design intent
• Ensure designs meet accessibility standards (e.g., WCAG compliance) and follow inclusive design principles
• Collaborate with engineering to balance technical feasibility with design quality
• Support QA testing to validate UX requirements
• Help maintain and evolve research methodologies and documentation for consistency and scalability
• Help maintain and evolve design systems to ensure consistency and scalability
• Ensure design documentation and assets are clear, accurate, and developer-ready

Culture and Leadership:

• Help build a culture of accountability, where we are not afraid to fail early and cheaply and where our outcomes are always shared
• Act as an advocate for design excellence across the business in a way that nurtures a culture of true collaboration and unity.
• Motivate the team to consistently deliver high-quality work and improve productivity, ensuring that team members are performing their roles to a high standard, providing coaching where necessary
• Mentor and coach juniors, introducing innovative methods and tools
• Engage cross-functional teams early, including Marketing, Knowledge Services, and Engineering
• Stay current with emerging design trends, tools, and technologies
• Contribute to the evolution of Vista’s design systems and processes
• Facilitate workshops, usability testing, and user research to inform design decisions
• Present design concepts and solutions to internal and external stakeholders with clarity and confidence
• Identify opportunities for innovation and propose solutions that enhance user experience and business outcomes

Requirements

• Extensive experience delivering UX/UI design solutions
• Proven experience in product design with a strong portfolio showcasing strategic, user-centered solutions
• Proven strong understanding of accessibility and inclusive design principles
• Bachelor’s degree in design, HCI, or equivalent professional experience
• Proven ability to influence product strategy and contribute to business outcomes through design
• Proven ability to own and drive the design process by independently defining requirements, scoping projects and prioritising tasks
• Comfortable working independently with minimal direction
• Demonstrate an understanding of visual design hierarchy, typography, iconography, and layout, with the ability to produce fresh, simple yet elegant layouts and interactions that are exceedingly usable
• Expert in tools such as Figma, Sketch, Axure, and XD; familiarity with collaboration tools (e.g. Miro, TFS)
• Excellent communication, presentation, and stakeholder management skills; ability to articulate complex design concepts clearly
• Strong analytical and problem-solving skills

Benefits

• Excellent work/life balance including a 4 ½ day working week
• Hybrid working (home and office-based split, requiring 2 days attendance per week in the Auckland office)
• Medical and Life insurance (after qualifying period)
• Volunteer day, enhanced paid parental leave and wellness benefits
• Strong mentoring & career development focus
• Fun team events including the Vista Innovation Cup