Description
As a Store Manager at Mejuri, you will be a charismatic leader with exceptional service and sales acumen, driving growth and awareness of Mejuri in your store and market.
You will manage and provide oversight on all aspects of profit, customer, people, merchandising, and operations in your store, partnering with various cross-functionals to exceed targets.
Key responsibilities include:
- Driving revenue and profitability
- Leading by example and validating the quality of the in-store customer experience
- Maximizing results and achievement of Key Performance Indicators (KPIs)
- Ensuring positive customer experience and promotion of services offerings
- Managing inventory, order fulfillment, storage, and organization
- Maintaining organizational integrity of back-of-house and store supplies
- Mitigating internal, external, and administrative loss of product
- Identifying and escalating opportunities, gaps, risks, and roadblocks
- Ensuring visual presentation, cleanliness, and functionality of the store
- Monitoring assortment performance and determining action steps to improve sell-through
- Overseeing implementation and maintenance of retail campaign signage and windows
- Validating the integrity of display forms, graphics, furniture, and decor items
- Coaching and informing store team members on updates or changes to Visual Merchandising standard practices
- Building healthy relationships with employees and establishing a positive and engaging work environment
- Ensuring compliance practices and resolving escalations as they arise
Requirements:
- Experience in high-volume retail environment
- Understanding of local market and requirements relevant to new store openings
- Financial management experience with success in driving top-line sales, interpreting reporting data, managing payroll budgets, and controlling expenses
- Exceptional leadership capabilities with a track record of attracting, developing, and motivating top talent
- Demonstrated understanding of service excellence in a consumer environment
- Excellent communication skills
- Deep local knowledge and informed of trends in retail
Benefits:
- Comprehensive medical, dental, and mental health coverage
- Paid time off – inclusive of vacation and sick days
- 4 months of 80% parental leave salary top-up and personalized return to work plans
- Monthly retail bonus program
- Equity program – own a piece of the company and share in growth
- Regular feedback via performance reviews
- A robust in-house retail learning program
- Generous product discount