Description
We are seeking a Satellite Communications Watch Officer to support the Defense Information Systems Agency (DISA) Joint Operations Center (DJOC) at Ft. Meade, MD. This is a 24/7/365 mission essential role that requires rotating 12, 10, or 8-hour shifts.
The successful candidate will provide SATCOM and Teleport operational support, including equipment monitoring and control, reporting, mission establishment, situational awareness, trouble management, and engineering and testing support to the Department of Defense SATCOM Teleport.
Key responsibilities:
- Provide Tier I/II support to Teleport and SATCOM users, including the Special User community
- Coordinate with other elements/agencies, such as DISA CONEX, Regional Satellite Communications Support Centers (RSSC), SATCOM users/terminals, MILSATCOM and COMSATCOM Network Operation Centers (NOCs)
- Support SATCOM network configurations, system-monitoring, customer problem tracking, and network problem resolution
- Contribute to daily, monthly, and annual resource utilization reports
- Develop network diagrams using Government tools and software applications
- Assist the DJOC and SATCOM/Teleport Operations to respond to around the clock contingency and catastrophic Teleport and satellite anomalies
Requirements:
- DoD 8570, IAT Level II (Sec+) Certification
- TS/SCI clearance
- High school diploma or equivalent and 5+ years of prior satellite communications experience
Desired experience/qualifications:
- DoW SATCOM Gateway/Teleport
- Wideband SATCOM Network Controller
- Wideband Remote Monitoring System (WRMS)
- Common Network Planning Software (CNPS)
- DoW Teleport System
- IP Modem Suites
- ServiceNow ITSM+S or equivalent
- SATCOM architecture and signal flow