Description
We are looking for a Scheme Compliance Function Lead to join our Spend & Card Issuance Team in London. This role will focus on leading issuer-side scheme compliance and card disputes frameworks across Visa and Mastercard programs.
As a Scheme Compliance Function Lead, you will develop and execute a 1–3 year Spend Scheme Compliance strategy that aligns with Wise's business objectives and translates into clear quarterly priorities. You will act as the accountable leader and key stakeholder for all issuer-side scheme topics across Visa and Mastercard programs, including BIN management, thresholds, and rule interpretations.
Your responsibilities will include:
- Developing and executing a Spend Scheme Compliance strategy
- Managing and developing a team of Compliance Product Specialists
- Owning Card Disputes Compliance end-to-end across fraud and non-fraud disputes
- Leading launch integrity for new issuance initiatives
- Overseeing scheme compliance across the issuer supply chain
- Establishing early-warning monitoring programs for scheme KPIs
- Leading high-stakes negotiations and external relationship management with Visa and Mastercard
- Designing and maintaining a robust control framework
- Driving continuous improvement by establishing scalable mechanisms
This role will give you the opportunity to choose your path to impact, be extremely hands-on, and be part of our mission to make money without borders the new normal.
The ideal candidate will have extensive experience in leading issuer-side scheme compliance and disputes operations within fintech, banking, or payments, as well as excellent communication and negotiation skills.