Description
Grab is Southeast Asia's leading superapp. From getting your favourite meals delivered to helping you manage your finances and getting around town hassle-free, we've got your back with everything.
Grabber Technology Solutions (GTS) builds technology and services for Grab's teams. The team develops applications, integrations, and workflows that support areas such as IT service management, service operations, knowledge management, telemetry, and endpoint lifecycle processes.
As a Backend Software Engineer Intern, you will work with experienced engineers to improve internal applications, services, integrations, and AI-enabled workflows. You will contribute across the software development lifecycle, from prototyping and testing to deployment and monitoring, with guidance from the team.
The Critical Tasks You Will Perform:
- Design, prototype, and develop internal applications, services, integrations, and workflow automations for areas such as IT service management and service operations.
- Build AI-enabled workflows using suitable combinations of language models, prompts, retrieval, tools, APIs, structured data, and human approval controls.
- Integrate solutions with enterprise systems, including IT service platforms, telemetry sources, knowledge repositories, and internal APIs.
- Write readable, modular, and tested code; participate in code reviews; and maintain technical documentation while applying secure development and data-handling practices.
- Develop and run evaluations of AI solutions, assessing correctness, relevance, reliability, safety, latency, and operational impact.
- Support deployment, monitoring, and incident investigation by reviewing logs, metrics, and traces, and use feedback from internal users to improve solutions.
- Use approved GenAI tools to support coding, research, documentation, or testing, and review their outputs before use.
QUALIFICATIONS: What Essential Skills You Will Need:
- Pursuing a degree, diploma, ITE qualification, or equivalent in Computer Science, Software Engineering, Information Technology, Data Science, Artificial Intelligence, or a related discipline.
- Practical programming experience in Python or another mainstream language, demonstrated through coursework, projects, internships, or equivalent work.
- Understanding of software engineering fundamentals, including version control, modular design, debugging, and automated testing.
- Working knowledge of APIs, HTTP, JSON, databases, and SQL.
- Understanding of foundational AI concepts, including LLMs, prompting, embeddings, retrieval-augmented generation, and model evaluation.
- Experience engaging with AI tools and emerging technologies to enhance productivity, improve workflows, and contribute new ideas.
- Ability to investigate system behaviour using logs, metrics, or traces and document findings in a structured way.
- Experience deploying code to at least one cloud environment, such as AWS, Azure, or Google Cloud, through coursework, projects, or internships.
Life at Grab: We care about your well-being at Grab, here are some of the global benefits we offer our Interns:
- Comprehensive Medical Insurance: We got you covered with medical insurance plans.
- Leave Entitlement: Enjoy a range of leave options including Annual Leave, Medical Leave, and Hospitalization Leave.
- Flexible Work Arrangements: Benefit from a flexible work schedule that allows you to balance your academic commitments and personal life.
- Community Involvement: Get involved in community service through Love-all-Serve-all (LASA) programs.
- Balancing personal commitments and life's demands are made easier with our FlexWork arrangements such as differentiated hours