Description
Join M&S as a Customer Assistant in our Food section, where you'll be at the frontline of the UK’s fastest growing retailer. You'll work in a high-pressure environment, delivering five-star service at pace, and embracing the transformation we're driving.
Work Pattern:
- Sunday: 06:00 - 10:00
- Tuesday: 05:00 - 09:00
- Friday: 05:00 - 09:00
- Saturday: 05:00 - 09:00
Responsibilities:
- Deliver exceptional customer service, ensuring customers feel valued every time they shop with us
- Confidently recommend and sell our newest food products to customers
- Utilise digital tools, such as Sparks and in-store devices, to enhance the customer experience
- Contribute to a positive, high-energy environment, supporting colleagues in delivering a seamless customer experience
- Adapt to changing demands of the retail environment, working across various areas of the store
Benefits:
- Competitive hourly rate
- £3.00 p/h unsocial premium for hours worked between 22:00-06:00
Requirements:
- Digitally confident, with ability to utilise digital tools
- Resilient and committed, with ability to thrive in a high-pressure environment
- Ability to work flexibly across various areas of the store
- Passionate about M&S Food products and customer service