Description
We're Sandbox VR, the most advanced virtual reality experience in the world. Our mission is to bring people closer together through world-class immersive experiences.
You will be responsible for delivering a world-class guest experience, providing technical support and troubleshooting, and maintaining the facility in top shape.
Responsibilities:
- Deliver a World-Class Guest Experience: You'll enthusiastically and confidently stay near our entrance, encouraging people to come inside and welcoming our guests upon entry. You'll guide them through their experiences, ensuring every moment is exceptional.
- Technical Support and Troubleshooting: You're proficient in utilizing various computer and tablet technologies. You'll demonstrate an intellectual curiosity for our technology, helping guests fit their gear properly while lightheartedly addressing any technical mishaps.
- Keep it Shiny: You'll keep our facility in top shape by maintaining order and cleanliness of our stores, experience rooms, and equipment for the guests.
Requirements:
- Leadership Experience: 2 years relevant experience as a leader in a retail operations management or hospitality industry.
- Be Egoless: No room for personal agendas here.
- Underdog Mindset: We love strong problem solvers who can adapt to change well.
- Win Collectively: Positive attitudes are contagious, and we love winning as a team.
- Physical Stamina: You will be on their feet for long periods of time. You'll also occasionally be required to bend, lift up to 40 lbs., and/or walk up stairs.
- Physical Dexterity: For some technical issues, you'll also need close-distance hand-eye coordination and ability to manipulate basic hand tools.
- Weekend Availability: This role will have flexible scheduling, which we'll work around availability where possible, but all staff are expected to have weekend availability.
- Business Management Literacy: You should be proficient in 'retail math' and business skills, including a working understanding of profit and loss statements and a comfort with data visualization tools.
Benefits:
- Paid time off
- Sick time
- 401(k) + Match
- Medical, dental, vision, life, and disability insurance
- Health and wellness resources and discounts for all those who qualify
- Commuter (Transit and Parking) Benefits
- Exclusive savings on entertainment, shopping, hotels, and more
- Promotion Potential - over 40% of our store roles are promoted from within
- Referral Bonus Program
- Employee Discounts and Free Sessions
- 'Positive Guest Review' Incentive Program