Description
iCapital is seeking an Assistant Vice President to join the Advisor Platform Product team. This individual will play a critical role in strengthening platform resilience and shaping risk-informed decisions that influence product strategy and execution.
Responsibilities:
- Manage the full incident lifecycle which includes intake, triage, root cause analysis, and resolution.
- Turn recurring issues into systemic fixes and roadmap recommendations.
- Introduce risk-adjusted thinking into product planning and new launches.
- Standardize playbooks and align with enterprise frameworks.
- Deliver sharp updates and documentation for leadership and stakeholders.
- Leverage risk insights visibly influencing product decisions and roadmap priorities.
- Track and resolve incidents efficiently with clear documentation.
- Work cross-functionally with Product, Tech, Operations, and Risk teams.
Qualifications:
- 6 - 10+ years in product management, risk management, or operations in complex environments
- Strong understanding of product lifecycle risks and operational controls
- Experience in fintech or financial services; familiarity with SDLC and enterprise risk frameworks
- Able to proactively influence decisions and drive accountability
- Strong analytical skills with experience using data and dashboards to identify patterns and inform decisions
- Exceptional communication skills, including the ability to prepare executive-ready summaries
- Familiarity with SQL is preferred
- Experience with workflow and tracking tools (e.g., JIRA, Monday.com) and dashboarding tools (e.g., Tableau) is preferred
Benefits: The base salary range for this role is $110,000 to $130,000. iCapital offers a compensation package which includes salary, equity for all full-time employees, and an annual performance bonus. Employees also receive a comprehensive benefits package that includes an employer matched retirement plan, generously subsidized healthcare with 100% employer paid dental, vision, telemedicine, and virtual mental health counseling, parental leave, and unlimited paid time off (PTO).