Description
Join M&S as a Customer Assistant in our Food section, where you'll be at the frontline of the UK’s fastest growing retailer. We're seeking passionate individuals who take pride in their knowledge of M&S Food products and are ready to roll their sleeves up and go again, day in and day out, meeting strong customer demand head-on.
You'll be a resilient and committed brand ambassador who’s ready to raise the bar by confidently recommending and selling our newest food products to our customers. You'll utilise our digital tools, such as Sparks and in-store devices, to enhance the customer experience and ensure they get the products they want when they need them.
As a team player, you’ll contribute to a positive, high-energy environment, where everyone works hard and supports each other in delivering a seamless customer experience. Flexibility is also vital, as you should be poised to work across various areas of the store, adapting to the changing demands of the retail environment.
Responsibilities
- Provide five-star service at pace to customers
- Confidently recommend and sell M&S Food products
- Utilise digital tools to enhance the customer experience
- Contribute to a positive team environment
- Adapt to changing demands of the retail environment
Benefits
- Competitive hourly rate
- Unsocial premium of £3.00 p/h for hours worked between 22:00-06:00
- Opportunity to work up to full-time hours during peak periods
Requirements
- Digitally confident with ability to utilise in-store devices
- Ability to work in a fast-paced environment
- Strong communication and interpersonal skills
- Flexibility to work across various areas of the store