Description
We are seeking a Customer Assistant to join our team at Sainsbury's Supermarkets Ltd in Fareham, Hampshire. This is a part-time, fixed-term assignment role working 16 hours per week.
As a Customer Assistant, you will be putting customers first and making them feel valued through thoughtful, friendly, and helpful service. You will be ready to help wherever our customers need you most, whether that's filling shelves, picking orders, serving customers, or selling our products. You will also be using and embracing digital tools to do your job well and enhance customer experience.
Key responsibilities include:
- Providing excellent customer service
- Maintaining a clean and tidy store environment
- Restocking shelves and managing inventory
- Supporting colleagues and working as part of a team
- Building your knowledge of our products, services, and promotions
To be successful in this role, you will need to:
- Be friendly and welcoming with a genuine enthusiasm for helping customers
- Thrive in a fast-paced, physical, and high-energy environment
- Be a committed team player, always willing to support colleagues and work together
- Be flexible and willing to work across the store and take on new challenges
- Be open to learning, developing, and trying new things to improve our service
We offer our colleagues a wide range of rewards and provide competitive benefits, including:
- Discount card – 10% off at Sainsbury's, Argos, Tu, and Habitat, increasing to 15% discount at Sainsbury's every Friday and Saturday
- Holiday entitlement – based on the hours you work
- Enhanced Family Leave – Maternity, Paternity, Adoption, and more
- Pension and life cover – we'll match between 4-7.5% of your pension contributions and up to 6x life cover
- Sainsbury's share schemes – buy Sainsbury's shares at discounted prices
- Other Retail savings – discounts on eating out, holidays, and at other retailers
- Physical wellbeing – cycle to work and bike rental schemes, reduced price gym access, and Health/Dental cash plans
- Mental wellbeing – 24/7 access to our Employee Assistance Programme and Online wellbeing platform
- Financial support – interest-free season ticket loans, Pay advance, affordable loans, and savings directly from your pay and financial wellbeing resources
The contract for this role is a fixed-term assignment, working 16 hours per week, with an end date of 01/02/2027. You will be required to be available to work on Sundays, Mondays, Tuesdays, Thursdays, Fridays, and Saturdays between 04:00 and 08:00.
If you require any reasonable adjustments during the application or interview stages, please let us know, and we will endeavour to support you.