Description
We are looking for an enthusiastic, organised and proactive Practice Administrator to join our friendly and supportive team on a full-time maternity cover contract.
This is an excellent opportunity for an individual who thrives in a busy and fast-paced environment and is passionate about delivering high-quality administrative support within primary care.
As a key member of our practice team, you will support the Senior Management Team in the day-to-day running of the practice by overseeing administrative functions, maintaining high standards of patient care, ensuring effective service delivery and implementation of software programs and hardware resources.
Main duties of the job
- Maintain and update practice policies, support audits and compliance, manage meeting logistics, and ensure clinical templates are current.
- Monitor workflow/tasks, contributing to initiatives that enhance patient access and experience.
- Organise and minute internal meetings, including clinical governance, staff briefings and team meetings.
- Organise and maintain placement schedules for students, foundation and Specialty Trainees, ensuring alignment with training requirements and clinical capacity.
- Assist with data extraction for QOF, audits and reporting.
- Monitor stock levels and liaise with suppliers.
About us
Lister Medical Centre is based in Harlow, Essex. We are a well-established, friendly teaching practice, and our dedicated team includes 10 GPs, 4 Emergency Care Practitioners, 3 Practice Nurses, 2 Nursing Associates, 2 Physician Associate, 4 HCAs and 17 admin/support staff. We have been providing a full range of GP services for over 30 years and have a patient list size of over 21,000 patients.
Benefits
- Depending on experience
Job responsibilities
- Maintain and update practice policies and procedures.
- Support the Senior Management Team with audits, compliance, and reporting.
- Ensure Clinical system letter and referral form templates are updated as and when required.
- Organise and minute internal meetings, including clinical governance, staff briefings, and team meetings.
- Monitor stock levels and liaise with suppliers.
- Maintain training logs and trackers.
- Monitor TeamsNet and shared email inboxes.
- Monitor and action SystmOne tasks.
Placement Coordinator
- Organise and maintain placement schedules for students, Foundation and Specialty Trainees, ensuring alignment with training requirements and clinical capacity.
- Facilitate induction processes for incoming trainees, including access to systems, orientation, and introduction to practice policies and teams.
- Collect feedback from trainees and supervisors and coordinate documentation and timelines.
Patient Services
- Monitor workflow / tasks to improve efficiency.
- Support initiatives to improve patient experience and access.
- Collate Accurx feedback.
IT and Data Management
- Ensure accurate data entry and clinical coding.
- Support the use of clinical systems, SystmOne.
- Assist with data extraction for QOF, audits, and reporting.
- Analyse data with regard to ensuring correct Read codes being used.
- Run searches and complete reports as required.