Description
Join M&S as a Customer Assistant in our Food section, where you'll be at the frontline of the UK’s fastest growing retailer. We're seeking passionate individuals who take pride in their knowledge of M&S Food products and are ready to deliver five-star service at pace.
Responsibilities:
- Provide exceptional customer service, ensuring customers feel valued every time they shop with us.
- Confidently recommend and sell our newest food products to customers.
- Utilise digital tools, such as the Sparks App and in-store devices, to enhance the customer experience.
- Contribute to a positive, high-energy environment, supporting colleagues in delivering a seamless customer experience.
- Adapt to changing demands of the retail environment, working across various areas of the store.
Requirements:
- Be at least 18 years old.
- Ability to work early mornings, Sundays, Tuesdays, and Thursdays.
- Digital confidence and ability to use digital tools.
- Strong communication and interpersonal skills.
Benefits:
- Competitive hourly rate.
- £3.00 per hour unsocial premium for hours worked between 22:00-06:00.
Working Hours:
- Sunday: 05:00 - 09:00
- Tuesday: 16:00 - 20:00
- Thursday: 16:00 - 20:00
- Due to operational requirements, all successful candidates may be asked to work up to full-time hours in the weeks commencing 13th and 20th December.