Description
We are seeking a highly organised and motivated Medical Secretary to join our team on a job share basis. The successful candidate will be responsible for providing administrative and secretarial support to the clinical team, ensuring that tasks are managed efficiently and professionally.
The Medical Secretary plays a vital role in supporting the GPs and clinicians within the Practice, ensuring that administrative and secretarial tasks are managed efficiently and professionally. The successful candidate will be highly organised, able to prioritise a busy workload, and committed to providing excellent support to the clinical team.
This role involves handling highly confidential and sensitive patient information on a daily basis. As such, discretion, professionalism, and a strict commitment to confidentiality are essential.
The position can be fast-paced and demanding at times, requiring the ability to remain calm under pressure, manage competing priorities, and work effectively in a busy healthcare environment. In return, it offers the opportunity to make a meaningful contribution to patient care and be part of a supportive practice team.
Main duties of the job
- Audio typing and preparing accurate, professional referral letters, clinic correspondence, medical reports, and standard forms
- Maintaining electronic and manual records, processing urgent referrals through the NHS e-Referral Service (eRS), managing worklists, and undertaking Two Week Wait (2WW) safety-netting
- Liaising with hospitals, community services, and patients regarding referrals, appointments, and enquiries
- Processing medical, insurance, and Subject Access Request (SAR) reports
- Monitoring and actioning clinical system tasks, Docman, eConsult, and secretarial trays
- Coding FOBT and cervical screening results accurately
- Providing colleague cover, prioritising workloads, meeting deadlines, and delivering an efficient, patient-focused service
- Undertaking other reasonable duties as required
Benefits
- Competitive salary of £13.32 per hour
- Opportunity to work in a supportive and well-established GP practice
- Collaborative and dynamic work environment
Person Specification
- Essential qualifications: GCSE grade A to C in English and Maths, General Practice experience
- Desirable qualifications: None
- Essential skills:
+ Highly organised, with excellent attention to detail + Ability to prioritise and manage a busy workload effectively, meeting deadlines in a fast-paced environment + Committed to providing high-quality administrative and secretarial support to the clinical team + A reliable and supportive team player who works collaboratively with colleagues + Excellent verbal and written communication skills, with a professional and courteous approach to patients and colleagues