Customer Marketing Manager, Industries

Anthropic is seeking an experienced Customer Marketer to build out customer stories across industries using Claude. The ideal candidate will find key verticals where customer evidence drives adoption, turning successful examples into references and announcements.

Responsibilities:

• Own customer storytelling for select industries, from identification to creation, approval, and distribution
• Identify new verticals where customer proof points accelerate adoption and build the story pipeline
• Develop a bench of referenceable customers and stories in new industries
• Build relationships with customer executives to foster advocacy
• Partner with Sales and Communications to shape storytelling and announcements
• Collaborate with the brand and creative team on high-visibility content

Minimum qualifications:

• Excellent storytelling abilities with proven results
• Experience building relationships with technical executives and business leaders
• Track record of guiding customers to public advocacy
• Experience with Communications or PR teams
• Data-driven approach to measuring program impact
• Strategic mindset with strong execution capabilities

Preferred qualifications:

• 6+ years of experience in customer marketing or advocacy
• Experience marketing to enterprises in traditional industries
• Experience standing up customer marketing programs in new markets
• Track record of successful customer advisory board programming
• Experience building customer loyalty programs

The annual compensation range for this role is $255,000.