Description
This role leads a team of product and UX designers supporting developer experience, design systems, and AI-enabled design tooling across PayPal. The successful candidate is an experienced people leader and active design practitioner who coaches designers, manages performance, builds a healthy team, and contributes directly when senior design judgment or technical depth can improve outcomes.
Key Responsibilities:
- Establish overall business or technical strategy for user experience initiatives
- Negotiate with and influence decision-making reaching the senior executive level
- Identify and resolve unique situations of substantial significance in user interface or interaction design
- Allocate resources, responsibly and apply creativity to enhancing user and customer experiences across digital and physical products and services
- Lead the development of user experience strategies that resonate with target audiences
- Support and mentor less-experienced roles to provide an example of innovation, excellence, and day-to-day learning
Requirements:
- 10+ years relevant experience and a Bachelor’s degree OR Any equivalent combination of education and experience
- 2 years of experience leading others
- Demonstrated experience with hiring, coaching, performance management, career development, team health, retention, and difficult feedback or personnel decisions
- Strong current skills in interaction design, prototyping, information architecture, design critique, and user-centered product development
Nice to Have:
- Experience designing developer-facing products, platforms, dashboards, or internal tools
- Experience helping to build, govern, scale, or increase adoption of a design system
- Experience evaluating or improving AI-assisted design or development workflows
- Ability to use code or low-code tools to build functional prototypes or lightweight internal tools