Description
Join our team in the M&S Café at Kingsley Village, the heart of our store where customers come to recharge. As a Customer Assistant, you'll be a brand ambassador, making great food and drink recommendations while ensuring the café operates smoothly, even during busy periods.
Your tasks will include:
- Being digitally confident to use our tools to take and fulfil orders quickly, keeping customers moving and satisfied.
- Maintaining impeccable food safety standards while juggling orders and queues.
- Delivering quality under pressure while focusing on providing five-star service.
- Supporting colleagues and contributing to a high-performance culture that meets customer needs.
- Adapting quickly and working where needed with pace.
As a Customer Assistant, you'll work a flexible schedule, including varying shifts across the week.
Marks & Spencer aims to be an inclusive organisation, trusted and admired by colleagues, customers, and suppliers. We're committed to an active Inclusion, Diversity, and Equal Opportunities Policy.