Description
Join M&S as a Customer Assistant in our Food section at Merry Hill, where you'll provide exceptional customer service, work effectively in a fast-paced environment, and support sales growth.
Working Pattern:
- Thursday: 04:00-08:00
- Friday: 04:00-08:00
- Saturday: 04:00-08:00
Due to operational requirements, all successful candidates may be asked to work up to full-time hours in the weeks commencing 13th and 20th December.
As a Customer Assistant, you will:
- Deliver outstanding customer service, ensuring customers feel valued and supported
- Maintain a high level of product knowledge, particularly in M&S Food products
- Operate efficiently in a fast-paced environment, handling multiple tasks and responsibilities
- Utilise digital tools, such as Sparks and in-store devices, to enhance the customer experience
- Collaborate with colleagues to achieve sales goals and maintain a positive store environment
- Adapt to changing demands and priorities, demonstrating flexibility and resilience
Benefits:
- Competitive hourly rate
- £3.00 per hour unsocial premium for hours worked between 22:00-06:00
Requirements:
- Digital confidence and ability to use in-store devices
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and adapt to changing priorities
- Strong product knowledge and enthusiasm for M&S Food products
- Commitment to delivering exceptional customer service