Sr. Program Manager

We are seeking a Senior Program Manager to join Translation. This is a hybrid role based out of our Brooklyn office (4 days in office).

As a Senior Program Manager, you’ll own internal program coordination across assigned work and be a key driver of both operational excellence and program delivery. You will lead integrated campaigns and ensure we deliver groundbreaking work that meets our clients’ objectives and propels agency growth.

Responsibilities:

• Oversee day-to-day program coordination and delivery of assigned projects, ensuring internal teams are aligned and work meets client expectations.
• Drive the end-to-end process for integrated campaigns (film, experiential, digital/social, OOH), ensuring seamless delivery on time and on budget.
• Partner with Business Leadership counterpart to develop all scope proposals for assigned projects.
• Provide strong financial management of assigned accounts.
• Lead all reporting and reconciliation processes in partnership with finance team.
• Help digest all client feedback and lead the team on how we address and action the feedback.
• Build and nurture strong client relationships.
• Manage and mentor junior program managers.
• Collaborate with department leads to assemble the right teams for each initiative.
• Work closely with production to ensure timelines accommodate production requirements.
• Support the Business Lead and Production teams during executional and production phases of creative work.
• Partner with Creative, Production, and Business teams to turn campaign ideas into actionable plans.
• Manage and monitor production and creative workflows.
• Foster clear, integrated ways of working.
• Proactively identify potential issues or opportunities.
• Oversee the creation of presentation materials.
• Participate in new business efforts.
• Champion a positive, collaborative environment.

Knowledge, Skills and Abilities:

• Strong critical thinking, problem-solving, and “off-script” navigation skills.
• Excellent written and verbal communication skills.
• Deeply proactive, hands-on mentality.
• Diplomatic yet persistent.
• Highly organized with exceptional time management and prioritization abilities.
• Passionate about people and culture.

Minimum Qualifications:

• 5–7 years of experience managing large-scale brands or programs within a creative agency or related communications environment.
• Proven ability to build strong client partnerships.
• Demonstrated expertise managing multi-disciplinary teams.
• Solid understanding of financial principles.
• Experience leading strategic and day-to-day client communications.
• Familiarity with the lifecycle of integrated campaigns.
• Comfortable with Google Suite (Sheets and Slides).

Preferred Qualifications:

• Experience in telco or retail categories, or in performance marketing environments.
• Background in managing cross-functional agency partners.
• Bachelor’s degree in marketing, business, or a related field preferred.

Salary Hiring Range: $95,000 - $115,000