Description
We are looking for a qualified Site Service Shift Engineer to join our team within our highly successful UK team based at Manchester airport.
Reporting to the Field Services Area Manager, you will be supporting on-site installation, troubleshooting, and ongoing maintenance of airport security systems at our highly valued client site.
Key responsibilities:
- Coordinates the planning and delivery of preventative maintenance (PM) services on various types of security search equipment.
- Coordinates and provides support to the customer by installing, calibrating, maintaining, testing, troubleshooting, and repairing of X-Ray and CT-based security systems of a highly complex nature.
- Prepares and conducts formal and informal training courses for customer personnel in the operation and maintenance of systems and equipment.
- Works with customers via phone or person to identify operations/technical problems and responds to customer complaints and questions until resolved.
- Troubleshoots and diagnoses system/equipment interface problems during installations.
Education and/or Experience:
- Graduate of technical school or military training in electronics engineering technology would be highly desirable.
- Solid experience of working successfully within a site or field service environment within a directly applicable industry.
- Strong technical knowledge of x-ray, CT technologies, and company's products and equipment.
Other Skills and Abilities:
- Excellent customer interface, presentation, and communication skills, both verbal and written.
- Knowledge of complex digital and analog circuitry is required, Linux a plus.
- Knowledge of complex mechanical systems, familiarity with test equipment (DVM and oscilloscope), and experience with High Voltage and X-ray producing equipment preferred.
- Team player with the ability to prioritize and work under pressure in a fast-paced environment with minimal oversight.