Description
Join Adobe as a Site Operations Manager and be part of an outstanding journey in facilities management. This role offers an exceptional opportunity to coordinate five sites across Germany and Switzerland, ensuring a world-class workplace experience.
Responsibilities
- Act as the primary contact for Workplace Strategy & Site Operations (WSSO) covering real estate, employee experience, projects, and site operations at designated sites.
- Execute the Global Site Operations (GSO) vision, encouraging deep business relationships with senior leaders and business unit teams to proactively address space and services issues.
- Lead and coordinate site vendors, including facilities management, food service, wellness, space & occupancy, finance, sustainability, and events teams.
- EMEA lead for mechanical, electrical, plumbing (MEP) operations.
- Manage financials, ensuring budget adherence and accurate forecasting.
- Balance customer-centricity with operational excellence in delivering site services.
- Implement sustainability strategies and lead site-level initiatives.
- Act as owner’s rep for all projects, ensuring business and operational requirements are met.
- Establish occupancy strategies and manage space utilization effectively.
- Collaborate with Employee Experience and IT organizations to improve employee productivity and experience.
- Partner with Global Safety and Security for incident management and safety, emergency response teams, and business continuity.
- Represent and drive the site requirements with landlords and building management.
- Lead Adobe’s employee community and engagement program (Site Council).
- Lead facilities management operations with a hospitality mentality.
Requirements
- Bachelor’s degree in business or another relevant field, or equivalent professional experience. Certifications are a plus.
- 10 years work experience, with at least 5 years in managing and leading site facilities independently, of which 3 years includes managing on the client side.
- Strong collaborative skills with customers.
- Strong executive presence and cross-functional team management skills.
- Innovation, process improvement, and organizational efficiency.
- Outstanding customer service, communication, influence, and negotiation skills.
- Strong financial competence (FM related budgeting, forecasting, and controlling), problem-solving, and critical thinking abilities.
- Strong FM knowledge, MEP operations, and vendor management skills.
- Approach to integrate AI-driven solutions to improve administrative efficiency and daily site operations.