HVAC Service Technician

Carter's Plumbing, Heating & Cooling is looking for an experienced HVAC Service Technician who enjoys solving problems, delivering exceptional customer service, and taking pride in quality work.

Responsibilities

• Diagnose, troubleshoot, and repair residential HVAC systems
• Service furnaces, air conditioners, heat pumps, mini-splits, and air handlers
• Perform routine maintenance and system tune-ups
• Educate homeowners on repair and replacement options
• Complete service tickets and documentation in ServiceTitan
• Deliver a five-star customer experience on every call
• Participate in an on-call rotation as needed

Requirements

• 3+ years of residential HVAC service experience
• ServiceTitan experience is required
• EPA Certification
• Strong diagnostic and troubleshooting skills
• Experience servicing furnaces, A/C systems, heat pumps, mini-splits, and air handlers
• Excellent customer service and communication skills
• Ability to explain repair options to homeowners
• Valid driver's license with a clean driving record
• Ability to pass a background check
• Positive attitude, dependable, and team-oriented

Benefits

• $28–$35/hour based on experience
• Full-time, year-round work
• Medical, Dental & Vision Insurance
• Paid Time Off & Paid Holidays
• 401(k) with Company Match
• Company vehicle, tools, and uniforms
• Ongoing training and opportunities for advancement