Description
We are seeking a Senior / ServiceNow Developer to join our Tech team at NEXT. The successful candidate will be responsible for delivering and rolling out new functionality across the Core ServiceNow platform.
Responsibilities:
- Scope, implement and test projects, including communication and documentation.
- Develop and deploy changes to the platform, liaising with third-party vendors.
- Perform regression testing and apply fixes for upgrades/patches.
- Provide technical advice to junior team members.
- Perform technical reviews for junior team members.
- Drive adoption of best practices and test management using Automated Test Framework (ATF).
- Design and implement automation using integrations and platform products.
Requirements:
- Demonstrable experience in developing the ServiceNow platform.
- Hands-on implementation experience in at least one of: ITSM, Customer Service Management, Integrated Risk Management, Predictive Intelligence/Task Intelligence, Performance Analytics, Virtual Agent and NLU.
- Experience with developing/customizing Workspaces.
- Good knowledge of platform best practices, table structures, security rules (ACLs), and client and server-side scripting.
- Knowledge of JavaScript, ServiceNow Glide classes, AJAX, and XML.
- Experience in Service Portal development (HTML, CSS, AngularJS, Bootstrap).
- System integration experience using inbound and outbound web services (REST, SOAP).
- Effective communicator at all levels of the business.
- Proven capabilities in managing enterprise-level platforms.
- Ability to work to tight deadlines and under pressure.
- Knowledge of Agile and Scrum methodologies is advantageous.
- ServiceNow - Certified System Administrator (Desirable).
Benefits:
- Comprehensive Medical Insurance.
- Exclusive NEXT Online Shopping Allowance.
- Employee Assistance Program.
- Training and Development programs.