Description
The Assets Protection Team Leader role at Target involves leading a security culture, implementing daily workload priorities, responding to external and internal theft incidents, and partnering with store business leaders.
Responsibilities:
- Consistently deliver guest experience commitments
- Ensure every team member understands and consistently delivers on Target's guest experience commitments
- Actively observe and provide feedback to team members
- Review area guest, financial, and team outcome metrics to identify opportunities
- Support total store sales and increase profitability
- Influence and validate physical security and safety processes
- Develop, coach, and lead team members to elevate their skills and expertise
- Anticipate staffing needs and support talent planning
- Identify theft and shortage trends in the store
- Identify shortage risks in key areas and develop tactics to reduce shortage
- Work a flexible schedule that aligns to guest and business needs
- Develop team schedules and adjust based on security and theft trends
- Own the prevention, identification, and resolution of external theft incidents
- Initiate, investigate, and resolve internal investigations
- Educate store leadership on merchandise protection best practices
- Implement and follow up on operational changes
- Support store teams on operational shortage priorities
- Order merchandise protection devices as needed
- Communicate AP priorities to the team, peers, and leadership
- Build a relationship of trust and accountability with the leader and Store Director
- Maintain relationships inside and outside Target
- Collaborate with retail organisation partners to analyse industry trends
- Evaluate and recommend candidates for open positions
- Support team onboarding and learning
- Demonstrate a culture of ethical conduct and compliance
- Hold team members accountable to expectations
- Maintain all required training
- Serve as first responder for in-store safety incidents
- Lead and demonstrate a safety culture
- Execute safety program management routines
- Participate in legal proceedings as necessary
- Model the execution of physical security processes
- Support merchandise protection strategies
- Address store needs
Requirements:
- Must be at least 18 years old
- High school degree or equivalent
- Meet any state or local licensure and/or other legal requirements
- Previous retail and/or loss prevention experience preferred
- Ability to lead and hold others accountable
- Ability to communicate on multiple frequency devices and operate handheld scanners
- Work independently and as part of a team
- Manage workload and prioritise tasks independently
- Welcoming and helpful attitude
- Effective communication skills
Physical demands:
- Access all areas of the building
- Interpret instructions, reports, and information
- Climb up and down ladders
- Apprehend subjects in accordance with company policy
- Scan, handle, and move merchandise efficiently and safely
- Ability to work a flexible schedule
- Reliable and prompt attendance necessary
- Ability to remain mobile for the duration of a scheduled shift