Description
We're building a world of health around every individual , shaping a more connected, convenient, and compassionate health experience.
As a Pharmacy Technician at CVS Health, you will support the pharmacy team in delivering operational and service excellence within your store.
Responsibilities:
- Assist the pharmacy team to ensure that pharmacy operations run smoothly, patients' prescriptions are filled promptly, safely, and accurately, and provide caring service that exceeds patient expectations.
- Operate as part of the pharmacy team through consistent application of Standard Operating Procedures (SOPs), best practices, and effective communication.
- Demonstrate genuine care and contribute to a safe and inclusive culture where all people feel valued and empowered.
- Complete basic inventory activities, such as accurately putting away medication deliveries and completing cycle counts.
- Contribute to a high-performing team, embracing a growth mindset, and being receptive to feedback.
- Remain flexible for both scheduling and business needs, while contributing to a safe, inclusive, and engaging team dynamic.
- Understand and comply with all relevant federal, state, and local laws, regulations, professional standards, and ethical principles.
- Deliver additional patient healthcare services, such as immunizations and point-of-care testing, where allowable by law and supported by required training and certification.
Immunization Responsibilities:
- Complete additional licensure and training requirements to obtain Technician Immunizer status.
- Educate patients about the importance of vaccines and refer patients to the Pharmacist-on-duty for vaccination questions.
- Monitor for and respond to adverse reactions.
Requirements:
- Must comply with any state board of pharmacy requirements or laws governing the practice of pharmacy.
- State-level licensure and national certification requirements vary by state.
Essential Functions:
- Regular and predictable attendance, including nights and weekends.
- Ability to complete required training within designated timeframe.
- Attention and Focus: Ability to concentrate on a task over a period of time.
- Customer Service and Team Orientation: Actively look for ways to help people, and do so in a friendly manner.
- Communication Skills: Use and understand verbal and written communication to interact with patients and colleagues.
- Mathematical Reasoning: Ability to use math to solve a problem.
- Problem Resolution: Identifying challenging patient or colleague interactions and choosing the best course of action.
- Physical Demands: Be mobile and remain upright for extended periods of time.
Preferred Qualifications:
- 1-3 years previous experience as a Pharmacy Technician.
- Previous experience in a pharmacy, retail, medical, or customer service setting.
- Ability to work in the home store, and across the market in other locations, to meet business needs.
Benefits:
- Comprehensive benefits package, including medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources.