Technical Support Engineer - Future Opportunities - Columbia MD/Hybrid

Tenable is looking for a Technical Support Engineer to join their team in Columbia, MD. As a Technical Support Engineer, you will troubleshoot complex issues and guide customers through vulnerability management and compliance tools. You will collaborate with Sales, R&D, and Customer Advocacy teams to deliver exceptional support. You will also grow your skills working with cutting-edge cybersecurity technology in diverse environments and contribute knowledge articles and insights that help shape Tenable's products and services.

Responsibilities:

• Troubleshoot complex issues and guide customers through vulnerability management and compliance tools.
• Collaborate with Sales, R&D, and Customer Advocacy teams to deliver exceptional support.
• Grow your skills working with cutting-edge cybersecurity technology in diverse environments.
• Contribute knowledge articles and insights that help shape our products and services.

Requirements:

• Technical degree or equivalent experience.
• Experience in networking and both Linux & Windows OS.
• Knowledge of cloud and cybersecurity concepts.
• Customer support experience and excellent communication skills.
• Enthusiasm for learning and helping others succeed.
• Ability to work onsite/hybrid in Columbia, MD.
• Experience with tools like Nessus, SIEMs, virtualization, SQL, or scripting is a plus.
• Bilingual skills (Spanish, Portuguese) are a plus.
• Must already be authorized to work permanently in the U.S.