Description
The Fulfillment Supervisor will coordinate the pick, pack, and shipping details of all Direct-to-Consumer/E-commerce orders from the Jessup facility.
Responsibilities include:
- Coordinating hourly labor to complete daily and weekly tasks in the Direct-to-Consumer (DTC) area.
- Following up on systems processes to complete the required workload, including Host and WM functions.
- Communicating with area and warehouse leadership on building workload and priority tasks.
- Maintaining a sense of urgency in directing hourly associates through clear communication.
- Responding to outside calls for information and assistance from Feld Entertainment departments.
- Performing floor tasks as needed to augment or replace hourly associate roles, including using MHE.
- Ensuring Feld's work processes, systems, procedures, and safety protocols are maintained.
- Working with the building management team to ensure associate accountability.
Requirements:
- High school diploma or GED.
- 2-5 years in a warehouse processing environment.
- Hourly supervisor responsibilities with a strong leadership background and e-commerce fulfillment experience.
- Experience with warehouse and distribution technology, including RF scan guns and warehouse management systems.
- MHE certified/trained.
- Organizational skills to follow up on tasks and assignments.
- Ability to walk, stand, squat, reach, and carry items that weigh up to 50 lbs.
- Ability to learn basic computer programs, including Microsoft Office, FedEx Ship Manager, and Manhattan WM.