Area Manager, Fulfillment Operations

As a member of the ShipBob Team, you will grow with an Ownership Mindset, championing continuous learning and innovation. You will collaborate with peers and leaders alike in a high-performance culture with a clear purpose.

As ShipBob's Area Manager, Fulfillment Operations, you will oversee inventory control processes and develop a team of associates in the Innovation Center. You will drive process improvement, maintain a safe work environment, and track performance and employee engagement.

Responsibilities:

• Run daily standup meetings and assign tasks to ICQA associates
• Track ICQA associate task progress and provide training where necessary
• Produce weekly reports on incorrect practices and issues that could lead to lost inventory
• Provide feedback to the SCO team on new processes or tools needed to improve inventory control
• Ensure quick and accurate response to Jira tickets raised by the Merchant Care team
• Oversee site-level hazard and risk analysis activities and maintain product traceability and inventory accuracy

Requirements:

• 2+ years of people management and operational leadership experience in a high-volume 3PL fulfillment environment
• Ability to manage performance, deliver feedback, train and develop talent for professional growth
• Solid computer skills and working knowledge of programs such as Microsoft Word and Excel, PowerBI and TMS systems
• Strong analytical skills and experience tracking and achieving KPIs
• Excellent attention to detail and communication skills

Perks and Benefits:

• Medical, Dental, Vision & Basic Life Insurance
• Paid Maternity/Parental Leave Program
• Paid Holidays & Flexible Time Off Program
• Paid Sick Leave
• Wellness Days (1 day/quarter)
• 401K Match
• Comprehensive Benefits Package