Service Assistant

This is your chance to join Porsche.

The Porsche Centre Mannheim sells Porsche, one of the world's most successful sports car brands. Our goal is to continue this success and provide our customers with optimal service. To strengthen our team, we are offering a position as a Service Assistant.

Responsibilities:

• Personally greet customers in the Porsche Centre and forward them to the relevant contact person
• Care for waiting customers (information, refreshments)
• Carry out demand-driven planning of service appointments and customer mobility
• Manage the workshop appointment planner
• Cash handling with cash closing
• Handle general correspondence for the service department
• Mediating telephone conversations
• Implementation of assigned projects from the Head of After Sales or the Service Advisor

Requirements:

• Successfully completed commercial training with technical expertise
• Good MS-Office skills
• Long-term professional experience in the front office or direct customer contact, exclusively resulting from the car dealership
• Very good manners and a sympathetic, customer-oriented appearance
• Pronounced communication skills combined with social competence towards different conversation partners
• Enthusiasm
• Independence and initiative
• High reliability

What we offer:

• Responsible and varied tasks
• Continuous development opportunities according to your talents
• Performance-related remuneration
• Free company health insurance
• Company bike including employer's subsidy
• Occupational pension scheme
• Extensive employee benefits
• Modern workplace
• Top qualified and motivated colleagues