Senior Enterprise Account Manager

Fifth Dimension is looking for a Senior Enterprise Account Manager to own a small number of enterprise accounts, including investment banks, asset managers, and REITs. The successful candidate will be hands-on, building skills and workflows with customers, and teaching their teams to build their own. The role requires commercial awareness, with a focus on renewals and expansion.

Responsibilities

• Own the success of named enterprise accounts, including adoption, health, expectations, and planning
• Build with customers, creating the first skills, templates, and workflows for their deal, asset-management, or finance teams
• Teach customers to build and maintain their own workflows
• Manage expectations, keeping scope honest, pushing back on bespoke asks, and getting necessary information from customers
• Travel one week in four to customer sites across the US

Requirements

• Several years of experience owning enterprise customers at a technology business
• Fluency in financial concepts, including IRR, NOI, cap rates, and waterfalls
• Hands-on technical capability, configuring, integrating, or building on software platforms
• Daily, critical use of AI tools and a clear understanding of their limits
• Excellent written and spoken communication skills

Nice to Have

• Financial services or investment banking experience
• Commercial real estate exposure
• Pre-sales, solutions, or forward-deployed experience in an AI or data product

Compensation and Benefits

• Base salary: $160,000 - $180,000, depending on location and experience
• Performance bonus of up to 15% of base salary
• Meaningful equity
• Remote work within the US, with travel costs covered
• US health, dental, and life insurance, and a 401(k) plan
• Generous paid time off and a two-week company shutdown in December
• Enhanced parental leave: 14 weeks for the primary caregiver and six for the secondary caregiver

First Few Months

• Month 1: On-site with at least one account, built the first customer skill, and written the first account plan
• Month 3: Accounts have named champions, live connectors, and weekly completed work in the platform
• Month 6: Utilisation on accounts is at or above target, expansion pipeline is real and dated, and customers are building their own workflows