Description
As a Brand Expert at Charlotte Tilbury, you will act as an ambassador for the brand, leading and engaging retailer teams and managers with the unique Charlotte Tilbury vision.
You will be responsible for achieving sales and KPI targets, coaching retailer teams to sell Charlotte Tilbury products, and creating a long-lasting relationship with teams.
Your main objectives will be:
- Achieve sales and KPI targets as set by your Manager
- Coach retailer’s teams to sell Charlotte Tilbury products to achieve weekly sales and KPI targets
- Own and facilitate mini events and pre-booked services in-store to promote the Charlotte Tilbury experience and magic service whilst delivering sales
- Drive brand awareness and consideration by converting walk-in customers to services, always delivering Charlotte’s magic service
- Utilize platforms provided by retailer to educate and engage teams with digital and video content
- Support visual merchandising, products layout, VM standards, testers, stock, and feedback to your line manager
You will also be responsible for commercial accountabilities such as ensuring the best customer experience is being delivered, building brand awareness, and devising and delivering a compelling eventing plan.
To be successful in this role, you should have:
- A naturally creative and entrepreneurial mindset
- Strong emotional intelligence and engaging personable skills
- Ability to build and maintain strong relationships with Retailer’s team and stakeholders
- Dynamic and inspirational approach with customers and peers
- Excitement for beauty and artistry
- Passionate leadership taking pride in team success
- Time management and prioritization skills
- Agile and solution-oriented approach
- Resilient when dealing with ambiguity
- Confident leadership to galvanize Retailer’s teams through a strong sense of purpose
We offer a range of benefits including a structured induction program, structured career development, wellness and social benefits, and Assist Programs.