Business Operations Technical Program Manager — DGX Cloud

NVIDIA's DGX Cloud organization builds and operates the AI infrastructure that makes innovation possible. We are seeking a Business Operations Technical Program Manager to support operations across DGX Cloud. This role will build the data-driven planning, reporting, fiscal, and personnel mechanisms that help leadership make clear decisions and enable the organization to complete work at scale.

Responsibilities

• Lead DGX Cloud’s business operating rhythm, including planning cycles, executive reviews, decision forums, and follow-through on actions and decisions.
• Build executive-ready dashboards and reporting that provide a clear view of capacity, program delivery, business performance, spend, budget, headcount, and organizational health.
• Partner with Engineering, Product, Operations, Finance, FinOps, HR, and TPM teams to define shared benchmarks, planning assumptions, data sources, and performance targets.
• Support headcount planning and hiring-plan tracking, including workforce-capacity analysis, prioritization, forecast accuracy, and leadership reporting.
• Drive high-priority cross-functional initiatives by establishing achievements, dependencies, risks, decision paths, accountable owners, and executive involvement when needed.
• Convert intricate operational, technical, financial, and workforce data into clear executive insights, suggestions, and decisions needed.
• Improve the quality and speed of business operations through automation, AI-assisted workflows, reliable source-of-truth data, and scalable planning mechanisms.
• Identify organizational bottlenecks, data-quality issues, and process gaps; drive durable improvements across planning, reporting, and execution.

Requirements

• More than 12 overall years in business operations, technical program management, strategy and operations, finance, analytics, or comparable technical/business roles.
• Strong analytical and quantitative skills, including experience building dashboards, defining important metrics, developing planning models, and translating data into executive recommendations.
• Experience leading headcount planning, workforce-capacity analysis, hiring-plan tracking, and organizational planning in partnership with HR and functional leaders.
• Demonstrated ability to lead complex cross-functional programs involving technical, operational, financial, and organizational dependencies.
• Experience establishing operating rhythms, including executive reviews, planning cycles, decision forums, performance tracking, and leadership-ready reporting.
• Working knowledge of cloud infrastructure, AI/ML platforms, large-scale services, or technical operations.
• Strong written and verbal communication skills, with the ability to turn complex data and program status into clear risks, tradeoffs, and decisions.
• Bachelor’s or Master’s degree in Business, Finance, Engineering, Computer Science, Analytics, or related field, or equivalent experience.

Nice to Have

• Experience supporting business operations for AI/ML infrastructure, GPU capacity, cloud services, or large-scale technology organizations.
• Track record building data products, executive dashboards, or automated reporting systems that became trusted sources of truth.
• Experience connecting headcount, budget, capacity, and program-delivery data to improve investment and prioritization decisions.
• Experience applying AI or automation to improve planning, reporting, forecasting, or operational follow-through.
• Ability to operate as a trusted partner to senior leaders while independently driving clarity, accountability, and execution across a complex organization.