Description
As a leading global video game organisation, Ubisoft creates original and memorable gaming experiences. The Online Services teams at Ubisoft support games by developing and managing online solutions that connect them to players.
As a Live Operations Coordinator Assistant, you will play a key role in ensuring the smooth launch of live operations across our portfolio of services. You will collaborate with production teams, account managers, and other partners to configure back-offices for our tools, ensuring operational flows align with design and partner expectations.
Your main responsibilities will be:
- Provide live operations support for multiple games by configuring back-office tools according to defined operational flows;
- Assist production teams in setting up live operations to meet specific project needs and requirements;
- Create and maintain documentation for internal teams and external partners to ensure process clarity and consistency;
- Collaborate with account managers to design and implement operational flows tailored to different productions' needs and objectives;
- Audit user journeys to guarantee live operations quality, consistency, and reliability;
- Identify and communicate partner needs to contribute to internal tool and product evolution and improvement.
Qualifications:
- Strong interest in live operations or project management;
- Excellent organisational skills and attention to detail;
- Comfortable collaborating with multiple stakeholders (technical teams, production, and business);
- Willingness to learn and work with technical tools (back-office tools, configuration systems);
- Proficient in English, enabling you to thrive in an international environment.
Additional Information:
- Recruitment process: If your application is selected, you will have a phone exchange with a Campus team representative, followed by an interview with your future internship supervisor.
- Benefits as a Ubisoft intern: internship grant based on education level, Swile restaurant vouchers, 50% public transport reimbursement, 1 extra day off per month, discounted tickets to concerts and shows, preferential access to Ubisoft's gym.
- Ubisoft fosters an inclusive work environment reflecting its diverse gaming community. As an employer, Ubisoft offers equal opportunities for all, regardless of gender, ethnicity, religion, sexual orientation, social status, disability, or age.