Senior Sales Operations Lead

We are looking for a Senior Sales Operations Lead to join our Revenue Operations team, focusing on hotel optimization. You will own the global operations strategy for the supply optimization program, partnering with Account Management, Product, Marketing, and Analytics to help hotels price competitively and grow.

As Senior Sales Operations Lead, Hotels Optimization, you will:

• Define and execute the operating strategy for the supply optimization program, aligning regional priorities with global goals
• Own the optimization lever framework, including pricing competitiveness, discount adoption, and other hotel-facing levers
• Be the operational partner to Account Management teams, building segmentation, prioritization, reporting, and playbooks
• Track program health end-to-end, from hotel eligibility through adoption and realized impact
• Translate business targets into regional and account-level goals for optimization
• Partner with Finance and leadership to design and evaluate incentive and performance programs
• Build your own models and frameworks to size opportunities, measure lever impact, and test hypotheses
• Collaborate cross-functionally with sales, account management, product, marketing, analytics, and finance

Requirements:

• 12+ years in revenue operations, sales operations, account management operations, or a related field
• Proven ability to run and improve a complex, multi-stage program with measurable impact
• Working knowledge of hotel pricing and revenue management concepts
• Strong strategic and analytical skills, with the ability to turn complex performance data into clear insights
• Experience with goal setting, forecasting, capacity planning, and incentive or performance programs
• Excellent cross-functional collaboration skills
• Strong written and verbal communication, including the ability to present to and influence senior leadership
• Proficiency in Excel and SQL required; BI tools (Tableau, Looker) a plus
• Proficiency in CRM and performance management systems (e.g., Salesforce)

This position is US - Remote Eligible. The role may include occasional work at an Airbnb office or attendance at offsites.

The base pay range is $204,000-$249,000 USD.