Senior Field Applications Engineer

We are seeking a Senior Field Applications Engineer focused on production at scale to join our team. As a member of our team, you will play a vital role in ensuring the reliability, manufacturability, and quality of our GPU products across production and deployment environments.

Responsibilities:

• Be a technical specialist on GPU and networking products, directly supporting manufacturing, quality, and failure analysis teams to improve product reliability and yield.
• Actively establish and nurture technical relationships with internal engineering teams, manufacturing partners, and quality teams.
• Identify system failure modes, manufacturing risks, and product requirements to drive corrective actions and design/process improvements.
• Frequent on-site presence in labs or manufacturing sites to diagnose, reproduce, and resolve hardware and system-level failures.
• Support the product lifecycle from NPI (New Product Introduction) through high-volume manufacturing and field returns, ensuring quality, reliability, and continuous improvement.
• Develop failure analysis methodologies, test plans, and diagnostic tools for hardware validation.
• Provide technical training and documentation to manufacturing, test, and quality teams on failure modes and debugging techniques.
• Establish strong communication channels and collaborative relationships with cross-functional teams (design, validation, manufacturing and quality) to drive issue resolution, root cause determination, and corrective actions.

Requirements:

• BS or MS in Engineering, Electrical Engineering, Physics, or Computer Science (or equivalent experience).
• 5+ years of work-related experience in the high-tech electronics industry, particularly in manufacturing, failure analysis, validation, or hardware debug roles.
• Capable of excelling in a dynamic, constantly evolving environment.
• Strong ability to manage multiple failure investigations, escalations, and yield improvement initiatives.
• Expert analytical and problem-solving abilities.
• Strong time management and organizational skills for coordinating complex failure analysis and cross-functional investigations.
• Excellent written and oral communication skills in English, with the ability to clearly present failure analysis results and collaborate effectively with cross-functional engineering teams and management.

Preferred Qualifications:

• Experience with ARM and NVIDIA GPU development.
• Knowledge of Embedded Linux Systems, APIs, and system-level debugging tools for root cause analysis.
• Experience working with manufacturing partners, ODMs/OEMs, or reliability/quality teams in high-volume production environments.
• In-depth understanding of CPU/GPU architecture and system-level failure mechanisms.