Description
We are recruiting for a Medical Support Secretary - Cancer who shares our vision to be trusted to provide consistently outstanding care and exemplary service to our patients.
The successful candidate will provide and support the medical secretaries and their Consultants with efficient and effective ranges of secretarial and administrative duties within the Cancer Services Directorate. To manage constantly changing priorities and deadlines, handle enquiries from staff, patients and relatives.
Main duties of the job
- Manage constantly changing priorities and deadlines.
- Handle enquiries from staff, patients and relatives via email, telephone, and face to face communication.
- Provide administrative and secretarial support to the secretaries and their clinical teams and support in delivering a high standard service for all patients.
- Responsible for making patients' appointments and for informing the patients of arrangements made.
- Liaise with GPs, other hospitals, clinics, and other external agencies.
- Ensuring all treatment forms and referrals are processed in an efficient and prompt manner, ensuring all scans, results and histology are collated.
- Liaise with Outpatients, Medical secretaries, Chemotherapy booking team, Radiotherapy booking teams to ensure patient pathways are followed with minimal delays.
About us
At East and North Hertfordshire NHS Trust, we are proud of the range of general and specialist services we provide and our 6,000 or so dedicated staff ensure our patients get the best care. Our ability to be flexible and innovative in the way in which we work and deliver our services to our catchment has never been more important than it is now.
Benefits
We are committed to a positive work life balance for our employees. This means that any employee is entitled to seek to work flexible working patterns and we are committed to listen and consider all requests.
Job details
- Band: Band 3
- Salary: £25,760 to £27,476 a year per annum, plus 15% High Cost Area Supplement
- Contract: Fixed term
- Duration: 10 months
- Working pattern: Full-time