Description
We're looking for a Data Services Specialist to join our Data Management Team within Co-op Business Services (CBS). You'll play a key role in supporting CBS to realise its vision of co-operating to build more value for member-owners.
In this role, you'll provide support across the business to colleagues that process and manage data. You'll ensure they have better visibility of data quality, identify the cause of issues, and feed this back to data owners with a resolution. You'll also support the transition between legacy systems and SAP, undertaking accurate data reviews and audits in a control-focused environment.
Responsibilities:
- Provide support to data owners, ensuring timely delivery of high-quality information
- Act as subject matter expert for data governance, establishing requirements and assessing data quality
- Use triage processes to resolve data issues, feeding insights and fixes back to data owners
- Drive process improvements and data optimisation, working with business partners
- Deliver training, workshops, and guidance to address recurring issues and promote best practice
- Work across legacy and SAP systems to carry out data reviews and audits
- Ensure process controls are in place to maintain compliance with risk frameworks
- Develop data quality dashboards, scorecards, and performance metrics
Requirements:
- Experience of working with data processes and familiarity with risk and controls
- Excellent attention to detail in a fast-paced environment
- Experience of supporting projects with flexibility to adapt to changing business priorities
- Analytical thinking with complex problem-solving skills
- Ability to confidently use Microsoft 365, including Excel and Power BI
- Ability to collaborate across functions and develop positive relationships
Benefits:
- Annual bonus based on personal and business performance
- 28 days holiday (rising to 32 with service) plus bank holidays
- Pension with up to 10% employer contributions
- Access to subsidised onsite gym
- 30% discount on Co-op products and 10% off other brands
- Stream – early access to a percentage of your pay
- Virtual healthcare including GP appointments and mental health support
- 24/7 colleague support service
- Training and support for development and career progression
- Cycle-to-work scheme