Description
We are evolving our Reliability Engineering team to move beyond support and operations. As a Senior Engineer in Site Reliability, you will be part of a diverse and inclusive organization that has full ownership of the availability, performance, and scalability of one of the most critical shared services at LSEG.
You will:
- Maintain Service Level Objectives (SLOs) for cloud-hosted systems, continuously measuring and improving availability, latency, and overall system health.
- Design and implement automation for AWS and Azure environments to scale systems sustainably, prevent service issues, and enable rapid recovery.
- Partner with development teams to improve reliability, observability, and release velocity using cloud-native tools and guidelines.
- Participate in on-call rotations, incident response, postmortems, and root cause analysis.
- Advocate for strong engineering practices for building, deploying, and running scalable, reliable services across AWS and Azure.
- Enable cloud migration by performing architectural reviews, operational readiness testing, and configuring observability dashboards (e.g., Datadog integrated with AWS CloudWatch and Azure Monitor).
- Drive continuous learning and development in multi-cloud technologies.
Requirements:
- Bachelor's degree or equivalent experience in Computer Science or related technical field.
- Proficiency in scripting languages (Shell, Python).
- Experience maintaining Infrastructure as Code (IaC) using Terraform (or AWS CloudFormation, Azure ARM templates).
- Hands-on experience with AWS services (EC2, S3, RDS, IAM, VPC, Lambda) and familiarity with Azure equivalents.
- Knowledge of Docker and Kubernetes (EKS or AKS preferred).
- Familiarity with observability tools like Datadog, AWS CloudWatch, or Azure Monitor.
- Implement and maintain CI/CD pipelines (AWS CodePipeline, Azure DevOps, or similar).
- Incident response and blameless postmortems.
- Proficient in Git workflows.
Benefits:
- Healthcare
- Retirement planning
- Paid volunteering days
- Wellbeing initiatives