Description
As a Lead Software Engineer within the Visa - Value Added Services – Issuing Solutions team, you will oversee the DPS Core Clearing and Settlement systems, ensuring the integrity and high availability of all batch applications operating on the IBM z/OS390 platform.
You will play a critical role in managing and optimizing the settlement of approximately $5 billion daily by processing about 240 million transactions each day.
This is an advanced professional individual contributor role responsible for solving problems that have a medium to large impact on the business.
Responsibilities:
- Oversee 2nd and 3rd level incident and problem resolution, ensuring timely determination and resolution of issues in both Production and Development environments.
- Collaborate closely with application software development teams to manage and support software maintenance releases.
- Direct and support new client implementations on the IBM z/OS390 platform, ensuring seamless integration and deployment.
- Initiate and manage proactive measures to ensure a stable and reliable production environment.
- Provide expert technical guidance to Client Services, Network Operations, and Implementation teams.
- Lead the testing and certification processes for new DPS software and client integrations.
- Partner with network operations and technical support teams to identify, design, and implement application fixes and enhancements that improve efficiency and usability.
- Act as the primary escalation point for complex problem resolution.
- Participate in and coordinate on-call rotations to support 24x7 mainframe operations.
- Guide technical decision-making, mentor team members, and drive strategic initiatives to maintain and enhance the reliability and performance of Visa DPS batch processing infrastructure.
- Design and implement automation solutions to streamline routine mainframe operations and reduce manual intervention.
- Ensure compliance with industry security standards and internal controls for mainframe systems and data.
- Monitor system performance metrics, analyze trends, and recommend infrastructure enhancements to optimize mainframe efficiency.
- Coordinate disaster recovery planning and execution to guarantee business continuity for critical mainframe applications.
- Document system architectures, processes, and procedures to support knowledge transfer and audit requirements.
- Passion for staying current with emerging technologies in AI, cloud computing, and mainframe modernization. Ability to evaluate new tools and frameworks and recommend adoption as appropriate.
This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.
Qualifications:
- 10+ years of relevant work experience with a Bachelor’s Degree or at least 7 years of work experience with an Advanced degree (e.g. Masters, MBA, JD, MD) or 4 years of work experience with a PhD, OR 13+ years of relevant work experience.
Preferred Qualifications:
- 12 or more years of work experience with a Bachelor’s Degree or 8-10 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 6+ years of work experience with a PhD.
- Degree in computer science or equivalent practical experience in data processing.
- 12-15 years of experience in support or development roles on IBM z/OS390, specifically with Connex Advantage clearing and settlement batch applications (required)
- 12-15 years of support or development experience in COBOL/JCL (required)
- 12-15 years of general knowledge in EFT settlement and transaction processing (required)
- 12-15 years of support or development experience using FILE-AID (required)
- 12-15 years of support or development experience with scheduling software such as ESP, Control-M, CA7 as well as Transmission Methods using FTP/SSL, FTP/SSH, NDM over SSL/TLS
- Experience with configuration automation is preferred
- Hands-on knowledge of Artificial Intelligence (AI) and Large Language Models (LLM), particularly in integrating AI-driven solutions with legacy mainframe environments. Familiarity with machine learning frameworks and their application to business process automation or data analytics is highly desirable.
- REXX experience is a plus
- ISPF Dialog Manager experience is a plus
- Collaborative and team-oriented work style
- Ability to work independently with minimal management oversight
- Strong analytical skills; able to analyze and resolve complex and sometimes undefined problems
- Demonstrated leadership abilities and robust mentoring skills
- Capable of multitasking and managing time effectively while working independently
- Excellent analytical and problem-solving capabilities
- Strong verbal and written communication skills, including the ability to translate technical concepts for non-technical audiences