Seasonal Retail Gearhead/ Sales Associate - Part Time (Backcountry)

We are seeking a dynamic and enthusiastic Seasonal Retail Gearhead (Sales Associate) to join our retail team for the holiday season (expected employment from November through February). As a Seasonal Retail Gearhead, you will provide exceptional customer service, generate sales, and help customers find the right outdoor gear and apparel for their needs.

Responsibilities:

• Greet and assist customers with their purchases
• Provide product information, advice, and recommendations to customers
• Process sales transactions accurately and efficiently
• Maintain a clean and organized store environment
• Manage inventory levels and restock merchandise
• Participate in company-wide promotions and marketing campaigns
• Collaborate with the marketing and buying teams to ensure product offerings align with customer needs
• Continuously strive to improve customer satisfaction and exceed sales targets
• Develop and maintain knowledge of products, industry trends, and competitors

Requirements:

• High school diploma or equivalent required; some college coursework preferred
• Previous retail sales experience preferred
• Excellent communication and customer service skills
• Strong attention to detail and organizational skills
• Ability to work in a fast-paced, team-oriented environment
• Flexibility to work weekends, holidays, and evenings , especially during the November through February seasonal period
• Basic computer skills and proficiency in Microsoft Office and point-of-sale systems
• Passion for outdoor activities and knowledge of outdoor gear and apparel

Physical Requirements:

• Ability to communicate verbally and work cooperatively with associates and customers
• Ability to remain standing for up to 5 hours at a time
• Ability to move about the store coaching and directing associates; selling to customers and retrieving merchandise from stockroom or sales floor
• Ability to grab, reach, push, pull, bend, stoop, kneel, and crouch to retrieve and replenish merchandise from stockroom or sales floor
• Ability to lift and/or move merchandise weighing up to 50 lbs.
• Ability to ascend/descend ladders to retrieve and/or move merchandise
• Ability to operate a computer, POS system, keyboards, merchandise scanners and mouse to accomplish work
• Must have a flexible schedule, including availability for nights, weekends, and holidays
• Regular and predictable attendance