Gusto Pro Core, Junior Account Manager

We are seeking a Junior Account Manager to play a crucial role in assisting Channel Partners, such as Accounting Firms and their Small Business Clients, in selecting Gusto as their preferred platform.

Responsibilities:

• Manage a high volume and velocity of emails and calls with Channel Partners and their Clients' Customers at various stages of the customer journey.
• Maintain a clean and consistent record of notes in Salesforce for all Leads & Accounts you work on.
• Leverage phone and email cadences, develop effective talk tracks, and employ other strategies to be a trusted advisor to Channel Partners and their Clients.
• Educate Channel Partners about our partnership program, certification process, and guide them to manage their Clients with GustoPro.
• Lead frequent discussions with partners to ensure they are leveraging the GustoPro platform to achieve successful business outcomes for their clients and their firm.
• Drive awareness and usage of new or updated GustoPro features and integrations to partners.
• Provide support to Clients through their implementation and account setup.
• Exhibit Customer empathy and demonstrate a strong understanding of our product offerings to effectively address Customer needs and concerns.
• Exercise and refine your skills in advisory selling, presenting solutions to Channel Partners and their Small Business Clients.
• Participate in community and career development opportunities at Gusto.

Requirements:

• 2+ years experience in a sales role.
• Experience managing existing customer accounts is a plus.
• Previous experience with making high volume outbound dials and/or prospecting leads.
• Previous Salesforce experience.
• Track record of consistently meeting or exceeding targets and a desire to enhance your craft.

Benefits:

• Competitive base pay
• Benefits
• Equity (RSUs)

Salary: $25.24 to $30.29 hourly in Denver & Atlanta, $24.14 to $28.37 hourly for Phoenix