Senior HR Partner

As a Senior HR Partner at ShipBob, you will serve as a key member of the People Team, providing full-cycle Human Resources support to employees, managers, and regional directors within the assigned location.

Responsibilities:

• Serve as the first point of contact for employees to resolve issues and conduct investigations
• Maintain accurate and up-to-date human resource records and documentation
• Train, coach, and counsel managers on people matters
• Partner with 3rd party staffing agency on-site representative to ensure proper staffing
• Participate in recruiting events and career fairs
• Source, schedule, coordinate, and conduct new employee interviews for hourly roles
• Facilitate new hire onboarding training and ensure new hires are processed correctly
• Conduct new hire check-ins with all associates
• Participate in ShipBob Culture Committee and support Employee Resource Groups (ERGs)
• Establish, plan, coordinate, and participate in employee retention efforts
• Host employee office hours / open door hours
• Facilitate the smooth exit of employees
• Track employee attendance and manage disciplinary write-ups
• Participate in the progressive discipline and PIP process
• Provide support and communication to employees regarding new People Team initiatives and programs
• Present at site monthly town hall and start-up meetings
• Monitor, address, and communicate key people metrics monthly with site leadership
• Administer periodic employee satisfaction surveys
• Provide training and resources to the onsite Leadership team
• Partner with operations on worker’s comp and return to work processes

Requirements:

• Bachelor's degree in human resources or related degree
• Minimum of 5 years of Human Resources experience
• Bilingual in English/Spanish
• SHRM or SPHR Certification
• Solid understanding of Labor related laws and statutes
• Prior experience working in a fulfillment center, warehouse, or manufacturing facility
• Ability to understand and interpret data
• Must be able to manage highly confidential information
• Solid presentation and speaking skills
• Proficient in using MS Office, Excel, and data related tools
• Ability to work independently
• Ability to travel is required