Description
We are seeking a Technical Leader to join our Customer Experience (CX) team, delivering Business Critical Services to our customers. As a Technical Leader, you will be part of a team building towards a zero-trust posture on SD-WAN + ISE as the foundation, with SNA, Secure Workload, and Catalyst Center as the next layer. You will help drive the effort to transform our current and future network architecture for our customers.
Responsibilities:
- Work directly with our customers to gain experience and exposure into their networks
- Collaborate on a variety of projects that have a real impact on the lives of Veterans and military service members
- Help drive the effort to transform our current and future network architecture for our customers
- Work on network infrastructures and help to deliver business solutions and technology solutions from data, security, mobility, and cloud
Minimum Qualifications:
- Must possess a current DoD TS/SCI security clearance or Top Secret (with SCI-eligibility) security clearance
- 8 years relevant experience in Cisco enterprise networking to include technologies such as SD-WAN, IOS XE, OR ipv4/ipv6
- Cisco Certified Internetwork Expert (CCIE), Cisco Certified Networking Professional (CCNP) or equivalent skills (Enterprise Networking, Security, Data Center or Collaboration)
Preferred Qualifications:
- Be able to demonstrate the ability to lead or guide teams made up of Cisco, Customer and Partner members in the analysis and resolution of sophisticated network problems
- Strong analytical and problem-solving skills with ability to solve technical problems
- Ability to provide high-level crisis management through anticipation of issues, problems or events and actively resolving them with the Customer and Partners
- Have the capacity to see and articulate a vision that inspires change
Benefits:
- Medical, dental and vision insurance
- 401(k) plan with a Cisco matching contribution
- Paid parental leave
- Short and long-term disability coverage
- Basic life insurance
- 10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees
- 1 paid day off for employee's birthday, paid year-end holiday shutdown, and 4 paid days off for personal wellness
- Non-exempt employees receive 16 days of paid vacation time per full calendar year
- Exempt employees participate in Cisco's flexible vacation time off program
- 80 hours of sick time off provided on hire date and each January 1st thereafter
- Optional 10 paid days per full calendar year to volunteer