Description
At Qualtrics, we create software the world's best brands use to deliver exceptional frontline experiences, build high-performing teams, and design products people love.
The Sr. Systems Analyst, Finance Systems plays a critical role in enhancing the integrity, security, and efficiency of our financial systems, with a primary focus on Subscription Management & Revenue Recognition within Zuora Billing and Zuora Revenue.
Responsibilities:
- Serve as the go-to expert for Zuora Billing and Zuora Revenue, driving platform governance, system configuration, functional design, process and system optimization.
- Triage issues, identify required bug fixes and prioritize incidents in partnership with users, and third-party resources.
- Adhere to all aspects of the SDLC, including QA and UAT.
- Build custom solutions using in-app Zuora functionality (Workflows, automations) alongside API tools like Postman.
- Map data pathways to troubleshoot upstream and downstream data issues while designing future-proof data structures.
- Automate finance operations,including subscription lifecycle management, billing, invoicing, and revenue recognition,and drive end-to-end testing, deployment, and ongoing maintenance to guarantee billing accuracy.
- Maintain strict compliance with internal SOX control frameworks and external accounting standards, specifically ASC 606 and IFRS 15.
- Lead SOX and ITGC reviews for Revenue and Billing systems.
Requirements:
- Bachelor's Degree in Finance, Accounting, Information Systems, Computer Science, or a related field.
- Professional fluency in English.
- 5+ years of relevant experience in finance systems development and administration, with significant expertise in Zuora Billing & Subscription Management & Revenue Recognition.
- Proven experience with Zuora configurations and custom development, including product catalog, subscriptions, billing rules, payment gateways, and revenue recognition.
- Zuora Billing and Revenue certifications preferred.
- Experience tracing and triaging issues to their root cause across connected data flows between Salesforce CPQ, Workato, Zuora, and NetSuite.
- Strong understanding of international billing complexities,including multi-currency processing and localized payment gateways,and hands-on experience integrating and managing Avalara for global tax compliance.
- Deep working knowledge of ASC 606 revenue standards and SOX internal control environments.
- Experience and understanding of Relational Database systems and structures, as well as data query and report writing.
- The ability to make sound decisions in uncertain and time-sensitive circumstances.
- A commitment to continuous learning and adapting in a rapidly evolving technological and regulatory landscape.
Benefits:
- Global Wellness Reimbursement program supporting holistic well-being.
- Access to a Global Mental Health Benefit through Ginger, providing 24/7 mental health support for employees and their dependents.
- Hybrid work model: gather in the office three days a week; Mondays and Thursdays, plus one day selected by your organizational leader.