Security Officer

ABM UK is seeking a dedicated and experienced Security Officer to join their team at Jackson Square Shopping Centre in Bishop's Stortford.

As a Security Officer, you will ensure exemplary standards of Security and Customer Service are always provided to the client and visitors to the site.

Key responsibilities:

• Apply and conduct oneself at all times in accordance with the site Assignment and Emergency Instructions
• Prevent accidents, injuries, crime, fire, and damage to the Landlords & Tenants property
• Work in line with all onsite procedures, risk assessments, method statements, assignment instructions, and emergency procedures
• Comply with the Data Protection Act
• Provide a visible deterrent, reassuring the public
• Aid in reducing crime
• Ensure criminal offenders are apprehended and handed over to the local authorities
• Attend court to give evidence if necessary
• Maintain a personal notebook in accordance with PACE Act 1984
• Undertake all duties in a safe and secure manner
• Provide an efficient, helpful, and smart image at all times
• Alert the Control room operator of any suspicious persons
• Be vigilant for suspicious packages or parcels
• Check the mall and building for potential fire hazards
• Complete required patrols upon request from supervisor
• Monitor and check Toilet areas
• Enforce Centres code of Conduct
• Stop bicycles or skateboards being ridden through the mall
• Support cleaners for spillages, full bins, or other situations
• Keep the mess room clean and tidy
• Challenge those entering the basement and ensure only authorised personnel are in the area
• Direct deliveries to the basement area and inform the control room
• Follow all reasonable instructions given by supervisors or managers
• Arrive for duty in good time and be ready for shift start time
• Maintain a neat appearance and dress in accordance with the ABM facility services dress code
• Complete documents in line with site requirements
• Escalate health and safety issues to the control room
• Report any accident or injury to shift running supervisor or senior member of the team
• Take breaks as detailed by the shift running Supervisor
• Advise Shared services manager if you need to leave site whilst on duty
• Comply with absence reporting procedure
• Follow correct opening and lock-up procedures
• Always be courteous towards clients, tenants, customers, and other employees
• Record all incidents in the security DOB and personal pocket book
• Complete Incident Reports for all reportable incidents
• No consumption of alcohol on company premises
• No accepting gifts or gratuities
• Maintain absolute confidentiality regarding company information
• Complete any other reasonable request set by supervisor, Co-ordinator, or Shared services manager

Requirements:

• Hold SIA Door Supervisor Licence
• CCTV and First Aid qualifications are desirable but not essential

Benefits:

• 24/7 GP
• Mental Health support and Life Event Counseling
• Get Fit Programme
• Financial and legal support
• Cycle to work scheme
• Access Perks at Work