Strategic Cloud Partner Enablement Lead

We are looking for a senior partner success and learning professional to activate cloud partners to co-sell and deploy customer solutions at scale. This role leads the enablement strategy and execution that equip partner teams to turn joint priorities into measurable customer and business outcomes.

Responsibilities:

Own strategic partner enablement and success

• Serve as the primary enablement and success lead for a portfolio of strategic cloud platforms.
• Develop a deep understanding of each partner’s business, priorities, audiences, existing learning infrastructure, and strategic relationship with our company.
• Build partner-specific enablement strategies aligned to shared goals, priorities, and the broader partnership strategy.
• Establish trusted relationships with partner leaders, alliance teams, enablement stakeholders, sales organizations, technical communities, and post-sales teams.
• Lead ongoing planning conversations, enablement reviews, stakeholder check-ins, and executive updates that keep partners and internal teams aligned.
• Identify gaps, risks, opportunities, and emerging partner needs, then coordinate the right response across internal and partner stakeholders.

Design and deliver relevant learning programs

• Translate partner priorities, product capabilities, customer use cases, and go-to-market objectives into clear learning strategies and practical enablement plans.
• Create and manage differentiated learning pathways for partner sellers, solutions architects, developers, customer success teams, services teams, and leaders.
• Develop and deliver scalable enablement experiences, including workshops, technical deep dives, executive briefings, office hours, train-the-trainer programs, partner communities, and reusable learning resources.
• Collaborate with subject matter experts to ensure learning content is accurate, audience-specific, and grounded in real customer and partner scenarios.
• Adapt programs for different partner business models, geographic regions, technical maturity levels, and strategic priorities.
• Build repeatable program frameworks while tailoring the partner experience where the relationship requires a more customized approach.
• Promote practical understanding of generative AI, responsible AI use, product capabilities, solution positioning, technical implementation considerations, and customer value.

Drive co-sell, deployment, and strategic outcomes

• Activate partner sales, technical, and customer success teams with the knowledge, confidence, and practical skills to co-sell and deploy customer solutions at scale.
• Support partner readiness across technical, sales, customer success, and leadership audiences.
• Connect enablement activity to co-sell execution, successful customer deployments, partner engagement, and partner-influenced business outcomes.
• Develop partner champions and internal advocates who can extend learning and knowledge sharing across their organizations.
• Use partner feedback, stakeholder input, and program data to refine enablement approaches and remove barriers to success.
• Ensure partner teams can access the resources, experts, and support they need to participate effectively in strategic initiatives.

Lead through cross-functional partnership

• Work closely with strategic alliances, partner management, sales, solutions architecture, product, developer relations, customer success, marketing, and learning teams.
• Translate product launches, strategic initiatives, and evolving partner priorities into coordinated enablement actions.
• Represent the voice of the partner internally, sharing practical feedback on learning needs, content gaps, product questions, and program effectiveness.
• Coordinate across teams to deliver a cohesive experience without duplicating existing partner management, account ownership, or sales responsibilities.
• Influence stakeholders at multiple levels, from individual contributors and technical experts to senior partner executives.

Measure and improve program effectiveness

• Establish clear measures for partner engagement, training attendance, workshops delivered, badges earned, stakeholder participation, and program reach.
• Monitor trends across partner audiences, geographies, learning pathways, and strategic initiatives to identify where additional support is needed.
• Maintain a clear view of partner enablement priorities, program status, partner feedback, and progress against shared goals.
• Communicate program insights and outcomes through concise partner updates, business reviews, and leadership reporting.
• Continuously improve learning experiences based on participation, partner feedback, observed readiness, and strategic business impact.

Requirements:

• 8+ years of experience in partner success, strategic partnerships, partner enablement, customer success, learning and development, or consulting within enterprise technology.
• Proven success managing strategic partner relationships and designing and delivering enablement programs that improve partner readiness and business outcomes.
• Strong understanding of cloud, enterprise software, or AI technologies, with the ability to translate complex concepts for technical and business audiences.
• Experience partnering across sales, solutions architecture, product, customer success, alliances, and other cross-functional teams.
• Strong consulting, facilitation, presentation, relationship management, and program management skills.
• Comfort working with senior stakeholders and navigating global partner organizations, competing priorities, and multiple audiences.
• A practical, data-informed approach to measuring partner engagement, readiness, co-sell execution, customer deployments, and business impact.

Benefits:

• Estimated Annual Salary $226K – $250K
• Offers Equity
• Medical, dental, and vision insurance for you and your family, with employer contributions to Health Savings Accounts
• Pre-tax accounts for Health FSA, Dependent Care FSA, and commuter expenses (parking and transit)
• 401(k) retirement plan with employer match
• Paid parental leave (up to 24 weeks for birth parents and 20 weeks for non-birthing parents), plus paid medical and caregiver leave (up to 8 weeks)
• Paid time off: flexible PTO for exempt employees and up to 15 days annually for non-exempt employees
• 13+ paid company holidays, and multiple paid coordinated company office closures throughout the year for focus and recharge, plus paid sick or safe time
• Mental health and wellness support
• Employer-paid basic life and disability coverage
• Annual learning and development stipend to fuel your professional growth
• Daily meals in our offices, and meal delivery credits as eligible
• Relocation support for eligible employees