Description
Join M&S as a Customer Assistant in our Food section at the Meole Brace Shrewsbury store. As a frontline role, you'll provide exceptional customer service, work effectively under pressure, and contribute to driving sales growth.
Work Pattern:
- Tuesday: 05:00-09:00
- Wednesday: 05:00-09:00
- Thursday: 05:00-09:00
Key Responsibilities:
- Deliver outstanding customer service, ensuring customers feel valued
- Maintain knowledge of M&S Food products and make recommendations
- Utilise digital tools, such as the Sparks App and in-store devices, to enhance the customer experience
- Work collaboratively as part of a team to achieve sales goals
- Adapt to changing demands and work across various areas of the store
Requirements:
- Ability to work early mornings (hours between 22:00-06:00 attract a £3.00 p/h unsocial premium)
- Digital confidence and ability to use in-store devices
- Strong communication and interpersonal skills
- Flexibility to work varied shifts, including potential full-time hours during peak periods (weeks commencing 13th and 20th December)
What We Offer:
- Competitive hourly rate
- Unsocial hours premium of £3.00 p/h for hours worked between 22:00-06:00
About M&S: Marks & Spencer aims to be an inclusive organisation, trusted and admired by colleagues, customers, and suppliers. We're committed to an active Inclusion, Diversity, and Equal Opportunities Policy.