Description
About the Role
As a Senior Solutions Engineer Specialist, you will be a pivotal technical expert and strategic advisor, focusing on the Cloudflare One product suite. You will partner with our sales team and engage directly with our customers to architect and demonstrate how our SASE platform can solve their unique security, performance, and reliability needs.
Responsibilities
- Serve as a trusted technical advisor to our customers, helping them architect the optimal solution for their business needs using the Cloudflare One product suite.
- Stay at the forefront of AI-era security challenges by developing expertise in how enterprises govern and secure AI tool adoption, including Shadow AI visibility, data loss prevention for AI applications, MCP server access controls and Agentic AI Governance.
- Guide qualified prospects through the solution design and proof-of-value stages, effectively demonstrating the key capabilities and value of the Cloudflare One portfolio.
- Collaborate with sales partners to consistently achieve pipeline generation and revenue goals.
- Analyze customer IT landscapes and security requirements to develop robust architectures that support their strategic objectives.
- Clearly articulate the benefits and technical differentiators of the Cloudflare One product portfolio against competing solutions.
- Enhance customer retention by identifying, capturing, and communicating product gaps or feature requests to internal product and engineering teams.
- Collaborate with Product Teams by being the voice of our customers by sharing insights, trends, and product gaps to help shape the product suite and solution roadmap.
Qualifications
- 5+ years of experience in a customer-facing technical role such as Technical Sales, Solutions/Systems Engineering, or a related field.
- Active adoption of the use of AI tools in professional day to day workflows and knowledge on AI security concepts relevant to enterprise customers: Securing employee AI tool usage, Governing AI application access, and understanding the data leakage risks posed by generative AI tools.
- Demonstrated experience presenting technical solutions and communicating the value of network and security transformation to senior-level executives.
- Deep understanding of the modern cybersecurity landscape, including common threats (e.g., malware, ransomware, phishing, botnets) and mitigation strategies.
- Fundamental knowledge of customer network and application architectures, including hybrid environments leveraging public clouds (Azure, AWS, GCP).
- Solid grasp of SASE concepts and Zero Trust networking architectures.
- Hands-on experience with one or more of the following: Secure Web Gateway (SWG), CASB, DLP, DNS security (including DNS over HTTPS), Identity Provider (IdP) integration (SAML, OTP), and SIEM/log analytics platforms.
Compensation
- For Germany based hires: Estimated annual salary is between €116,000 - €165,000.
Equity
- This role is eligible to participate in Cloudflare's equity plan.
This listing is enriched and indexed by YubHub. To apply, use the employer's original posting:
https://job-boards.greenhouse.io/cloudflare/jobs/8264043