Senior Software Engineer, Platform Engineering

We are looking for a deeply technical, creative, and hands-on Senior Full-Stack Software Engineer to build the next generation AI platforms and products that improve business efficiency and productivity.

As a key leader in our technology team, you will play a pivotal role in shaping the architecture, development, and scaling of our software systems. This role will give an opportunity to collaborate with Cloud, AI/ML & Generative AI workforce in a multifaceted and agile working environment, while meeting the immediate and evolving needs of our business.

Responsibilities:

• Hands-on experience with test automation, production testing, and automation frameworks
• Solid understanding of Linux, embedded systems, firmware, and hardware/software integration
• Deep knowledge of IT Service Management (ITSM) and ServiceNow (HR, Security, Finance modules preferred)
• Collaborate with cross-functional teams to deliver end-to-end intelligent experiences across applications
• Integrate agents with enterprise data sources, APIs, and internal microservices to enable real-world actions
• Architect and build agentic AI systems that leverage LLMs for reasoning, planning, and tool orchestration across enterprise workflows
• Develop scalable platforms for retrieval-augmented generation (RAG), long-term memory, and contextual reasoning
• Build reusable infrastructure for agent orchestration, tool integration, evaluation, and observability

Requirements:

• Bachelor’s or Master’s degree in Computer Science, Engineering, or related field (or equivalent experience)
• 8+ years of experience building large-scale distributed systems and cloud-native applications (Python preferred)
• Strong experience designing and deploying LLM-powered systems, including RAG, tool use, and agent-based architectures
• Deep understanding of agentic AI paradigms (planning, memory, tool invocation, multi-step reasoning)
• Experience with agent frameworks and orchestration tools (e.g., LangChain or similar)
• Proven ability to design systems with high reliability, scalability, and performance
• Hands-on experience deploying applications in Kubernetes environments
• Experience building systems in cloud and hybrid environments
• Strong programming skills across multiple languages and modern software stacks
• Proven track record leading complex technical initiatives and mentoring high-performing teams

Benefits:

• Eligible for equity
• Comprehensive benefits package